Job Description

Are you interested in the cloud business? Then join one of the largest software providers in the world and support customers in expanding their business. 

Your responsibilities and impact as a B2B Software Support Engineer will be: 

  • Advice and support companies on technical issues

  • Contact by telephone (inbound and outbound), as well as in writing via e-mail or online chat

  • Resolve technical issues via platform together with the customer;

  • Identify relevant processes and provide appropriate feedback to other teams

    • Your skills, qualifications, and interests you need to succeed in this role: 

  • A native level of German and a good level of English

  • Enthusiasm about business and affinity for technology

  • Basic knowledge of these topics is required for this position: Technical issues include M365 technology (SPO, EXO), basic Active Directory troubleshooting (user...

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