Job Description
Elevate your career with Marks as a full-time Sales Support Administrator in Calgary. You'll manage leads, resolve inquiries, and utilize technology for exceptional customer service.
This position focuses on providing comprehensive sales support within the B2B framework. You will efficiently handle inquiries, coordinate sales orders, and follow up with customers to ensure satisfaction. Collaborating closely with internal teams to enhance the customer experience, you'll leverage technology, including AI-enabled tools, to streamline operations.
Key Responsibilities:
• Answer general inquiries using various systems and resources
• Manage and channel incoming leads to appropriate teams
• Follow up on sales orders for timely completion
• Coordinate with fulfillment teams to reduce delays
• Process gift card orders and manage account updates
Requirements:
• 1-2 years in customer service, sales support, or admin role
• Proficient with Microsoft Office, D365, and ...
This position focuses on providing comprehensive sales support within the B2B framework. You will efficiently handle inquiries, coordinate sales orders, and follow up with customers to ensure satisfaction. Collaborating closely with internal teams to enhance the customer experience, you'll leverage technology, including AI-enabled tools, to streamline operations.
Key Responsibilities:
• Answer general inquiries using various systems and resources
• Manage and channel incoming leads to appropriate teams
• Follow up on sales orders for timely completion
• Coordinate with fulfillment teams to reduce delays
• Process gift card orders and manage account updates
Requirements:
• 1-2 years in customer service, sales support, or admin role
• Proficient with Microsoft Office, D365, and ...
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