Job Description

Customer Onboarding & Deployment Specialist (B2 B Saa S)
India (Remote) | ✈️ Travel Required | Enterprise Customers
At Flowace.ai, onboarding isn’t about “installing software.”
It’s about earning trust, navigating complex IT environments, and helping organizations understand how work really happens.
If you enjoy solving real-world enterprise problems, working closely with HR + IT teams, and owning customer outcomes end-to-end — this role is for you.
What You’ll Be Doing
You’ll own the customer journey from first onboarding call to successful enterprise go-live.
Lead onboarding & enablement for SMB and enterprise customers
Configure productivity rules, attendance logic, shifts, privacy controls & reports
Deploy desktop agents across Windows, mac OS & Linux (from 10 to 1,000+ machines)
Handle silent installs, MSI/PKG deployments, scripts & policy-based rollouts
Troubleshoot enterprise environments (AD, security tools, permissions, proxies)
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