Job Description

What's the role?

As a B2B Communications Programs Specialist you will be responsible in handling customer communications programs (Business Customers). This role will be involved in customers’ communications initiatives, essential communication, and customers’ surveys to support business strategies, message development through to delivery and results evaluation and improvements for primarily external audiences ensuring consistency with key messages and branding.

How can you add value?

  • Review and edit early drafts of communications materials to ensure content meets established communications standards, guidelines, and appropriate messaging before publication, forwards to appropriate personnel for final stages of review.
  • Manage multiple communication campaigns. Plan, research, write and coordinate the various communications pieces needed for any given campaign. Including SMS & emails.
  • Coordinate with the B2B CX Analyst, Manager, Commu...

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