Job Description

As B2B & B2C Customer Support Specialist you always put the customer first, delivering exceptional service to both our business clients and individual customers. If you thrive in a fast-paced environment, possess excellent communication skills, and have a knack for problem-solving, this opportunity is tailor-made for you.
But you don't want to do this just anywhere? Then welcome to Athens, Greece!

Your responsibilities and impact as aB2B & B2C Customer Support Specialist will be:
In this role, you may support both end users (B2C) and agencies (B2B) offering the services to their clients. Some of your tasks will include:

  • Assist customers with queries about the services via phone, email and chat

  • Assist in validating and receiving transactions

  • Assist in using the platform 

  • Assist in troubleshooting technical issues

    • Skills, qualifications, and interests you need to succeed in this role:

    ...

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