B2B Account Manager - TestTrick

Our client TestTrick is hiring a B2B Account Manager in Karachi.

Key Responsibilities:

• Manage inbound leads and follow up with potential customers through outbound outreach
• Qualify prospects, understand their business needs, and guide them through the sales process
• Conduct product demos, discovery calls, and follow-up conversations with prospects
• Support existing clients by answering questions, resolving issues, and coordinating with internal teams
• Own customer success activities, including onboarding, adoption, regular check-ins, and relationship management
• Ensure customers are getting value from the platform and help reduce churn
• Identify renewal, upsell, and cross-sell opportunities within existing accounts
• Maintain accurate records of leads, opportunities, customer interactions, and account updates in the CRM
• Collaborate with sales, product, support, and operations teams to improve the customer ...