Job Description
The Azure SME implements effective infrastructure solutions and will be responsible for planning, designing, as well as supporting deployment efforts for our clients for the delivery of project-based assignments including proof-of-concept, analysis, design/architecture, deployment and support.
Key Responsibilities
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Azure SME is primarily responsible for:
Azure Incident Management –
This support role will sit behind a team of 1st and second line support teams and will be a 3rd line resolver for support tickets coming through from customers relating to the platforms, sharing knowledge with L1 & L2 Teams, ensuring any ticket achieve SLA and providing...
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