Azure Cloud Associate Engineer

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

We are looking for a Tier 2 Support Azure Engineer to join our team in Cape Town.

The role will include remote support and joint working with the project or specialist teams. The Tier 2 Support Azure Engineer is responsible for providing our customers with high level support either as a point of escalation from the Tier 1 support engineers or in conjunction with other specialist teams within Operations.

You will ensure that service level agreements are met whilst delivering reliable resolution of customer technical issues when raised via Cloud Direct support lines, Live chat, email or self-service portals.

What You’ll Do:

• Provide Level 2 technical support for Azure infrastructure and cloud platform services across multiple customer environments.
• Deploy, configure, and manage Azure compute resources, including Virtual Machin...