Job Description
Elevate public safety and justice solutions with Axon as a remote Professional Services Manager. Utilize your technical expertise to oversee seamless deployments across Canada’s diverse landscape.
At Axon, your role as a Professional Services Manager will entail coordinating with clients post-sale to ensure all phases of deployment are executed flawlessly. You’ll create comprehensive documentation and instructional materials while fostering strong relationships with both clients and internal teams. Your hands-on support will directly influence customer satisfaction and drive Axon's mission forward.
Key Responsibilities: • Conduct pre-deployment technical calls with clients • Generate deployment documentation in Salesforce • Install and troubleshoot Axon hardware and software • Develop and deliver customer training sessions • Ensure compliance with local laws and regulations
Requirements: • Minimum 3 years in IT Consultancy or similar • Technical problem-solvi...
At Axon, your role as a Professional Services Manager will entail coordinating with clients post-sale to ensure all phases of deployment are executed flawlessly. You’ll create comprehensive documentation and instructional materials while fostering strong relationships with both clients and internal teams. Your hands-on support will directly influence customer satisfaction and drive Axon's mission forward.
Key Responsibilities: • Conduct pre-deployment technical calls with clients • Generate deployment documentation in Salesforce • Install and troubleshoot Axon hardware and software • Develop and deliver customer training sessions • Ensure compliance with local laws and regulations
Requirements: • Minimum 3 years in IT Consultancy or similar • Technical problem-solvi...
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