AWS Cloud Wintel / Linux Engineer (Level 2)

Role Overview

The AWS Cloud Wintel / Linux Engineer (L2) provides Level 2 operational support for secure, high-availability hybrid cloud environments supporting government and GCC-aligned projects . The role focuses on administering and supporting Windows and Linux server platforms across AWS and on-premises infrastructure, ensuring compliance, resilience, and service continuity.

This position works within structured operational frameworks, supporting mission-critical systems with strong emphasis on security controls, change discipline, and documented processes. The engineer collaborates closely with Level 1 operations teams and Level 3 specialists to maintain system stability and meet service-level commitments.

Key Responsibilities

Operational Support and Incident Management

• Provide Level 2 support for incidents, service requests, and operational issues related to Windows and Linux servers.
• Perform detailed troublesho...