AWS Cloud Developer – Amazon Connect

Job Description:

We are seeking a skilled and proactive AWS Developer to join our cloud contact center team leveraging
Amazon Connect
. The ideal candidate will have hands-on experience with
AWS Connect, Lex, Lambda
and
Amazon DynamoDB
, and will be responsible for maintaining, monitoring, and enhancing our cloud-based customer service infrastructure.

Key Responsibilities:

• Provide
  L2/L3 production support
  for Amazon Connect-based contact center solutions.
• Monitor and troubleshoot issues in
  AWS Lambda functions
  integrated with Amazon Connect workflows.
• Maintain and optimize
  CI/CD pipelines
  using AWS Code Pipeline for seamless deployment and rollback
• Manage and query
  Amazon DynamoDB
  tables for real-time data access and updates.
• Collaborate with development and QA teams to ensure smooth releases and incident resolution.
• Implement logging and alerting using
  CloudW...