Job Description
- Join an industry leading MII
- Lead the production support charter
Job Description
- Manage and oversee the production support function for brokerage technology systems.
- Ensure high availability and performance of critical systems used in financial services.
- Troubleshoot and resolve technical issues promptly to minimize downtime.
- Collaborate with cross-functional teams to implement system enhancements and updates.
- Monitor system performance and implement proactive measures to prevent issues.
- Develop and maintain documentation for processes, configurations, and resolutions.
- Provide technical guidance and support to team members as needed.
- Ensure compliance with industry standards and internal policies.
The Successful Applicant
A successful AVP-Prod Support should have:
- A stro...
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