Job Description
The Role will entail:
- This role will require leading the coding Line of Business. Collaborate with the sales/ client services team in building the business and designing new offerings. Manage the delivery of services and P&L.
- Key Measurements for the role will be Revenue, Gross Margin, and Customer Satisfaction
-NPS
- Develop operations strategy.
- Contribute to the development of short and long terms strategies and operational goals.
- Adhere to the norms specified as per the Quality standard.
- Should be able to guide operations on functional aspects of coding and endeavor to improve coding standards in the team.
- Ensure financial success.
- Financial responsibility for each customer account assigned to the LOB.
- Manage the P&L.
- Should be able to use his/her functional coding capability to pitch in with clients with new solutions.
- Ensure best-in-class Operations: Create a...
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