Job Description

The Role will entail:

  • This role will require leading the coding Line of Business. Collaborate with the sales/ client services team in building the business and designing new offerings. Manage the delivery of services and P&L.
  • Key Measurements for the role will be Revenue, Gross Margin, and Customer Satisfaction

-NPS

  • Develop operations strategy.
  • Contribute to the development of short and long terms strategies and operational goals.
  • Adhere to the norms specified as per the Quality standard.
  • Should be able to guide operations on functional aspects of coding and endeavor to improve coding standards in the team.
  • Ensure financial success.
  • Financial responsibility for each customer account assigned to the LOB.
  • Manage the P&L.
  • Should be able to use his/her functional coding capability to pitch in with clients with new solutions.
  • Ensure best-in-class Operations: Crea...

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