Aviation Program Specialist -Load Planning

Overview We are seeking a full-time Aviation Program Specialist 2 for Garmin's Scottsdale, AZ location. In this role, you will be responsible for providing technical customer service/support related to transport category aircraft performance and weight & balance activities and serves as main point of contact for customers as well as manage customer aircraft configurations, advanced aircraft performance questions, change requests, and aircraft weight & balances changes. Essential Functions Escalate customer needs as required, directing inquiries to proper departments Serve as first-level customer contact, receiving and answering moderately complex to complex questions, inquiries and requests pertaining to Garmin’s aircraft performance products Demonstrates program management skills on programs and projects to ensure communications, scope, effort, milestones/schedule, risk management, and strategy are aligned with Garmin’s initiatives, business model, and customer relationships with guid...