Job Description

Responsibilities

:
  • Provide day-to-day support for Microsoft Teams Rooms (MTR) systems, ensuring consistent performance and reliability. 
  • Troubleshoot and resolve AV, conferencing, and telephony issues through CoStar’s IT support ticketing system. 
  • Manage, configure, and maintain corporate telephony solutions including Microsoft Teams Phone and SIP-based VoIP infrastructure. 
  • Support live and hybrid corporate events, such as town halls and executive meetings, including setup, operation, and post-event wrap-up. 
  • Install, test, and maintain AV systems — displays, microphones, DSPs, control systems, and networked AV components. 
  • Collaborate with internal teams and external vendors on AV installations, upgrades, and technology rollouts. 
  • Monitor system health using platforms such as Teams Admin Center, Logitech Sync, or Extron GVE and LogicMonitor 
  • Maintain accurate documentation, room schematics, and equipment inventories. <...

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