AV Solutions Engineer

We are looking for a technically proficient and customer-focused individual to join our team as a Pre-Sales and Technical Support Executive. This role involves providing pre-sales consultation, post-sales technical support, and solution design assistance for our range of KVM switches, video matrix systems, IP KVMs, control systems, and related AV/IT infrastructure solutions.

Key Responsibilities:

Pre-Sales Support:

• Collaborate with the sales team to understand customer requirements and propose appropriate KVM/AV solutions.
• Prepare and deliver technical presentations and product demonstrations to prospective clients.
• Provide solution design, BoQ (Bill of Quantity), and proposal support for tenders or enterprise projects.
• Assist with product positioning and ROI justification in customer meetings.

Technical Support:

• Offer Level 1 and...