Job Description

Description

See Big Joe Website for details: https://bigjoeforklifts.com/careers#openjobs

This role will play a dual role in Big Joe’s autonomous solutions by deploying systems and delivering an exceptional level of customer service to ensure an industry leading autonomous customer experience. This individual will be trained in the deployment, operation, and support of our autonomous solutions by our internal team and autonomous technology partners and will become an SME (Subject Matter Expert) in all our autonomous products and solutions.

Once deployment is complete, this individual will focus on the most important aspect of this role, which is to maintain a high level of customer engagement and customer service. Few autonomous companies do this well and it is a key differentiating factor for our company, our brand, and our team.

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