Automotive Service Advisor

Overview

Our Service Advisors are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance.

The Service Advisor will also advise customers on other available services, book appointments, and build lasting relationships.

The Service Advisor is a great role to improve and perfect your customer service skills while having the opportunity to develop strong product knowledge and sales techniques.

Responsibilities

• Advise customers on the care of their cars and the value of maintaining their vehicles.
• Scheduling appointments.
• Dealing with customer’s inquiries and concerns.
• Follow up with the progress of each repair order during the day.
• Handle telephone inquiries regarding work in process and appointments.
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