Job Description
Join our dynamic automotive service department as an Automotive Service Advisor. Focus on enhancing the customer experience and managing service communications every day.
As the Service Advisor, you will serve as a vital liaison between our customers and technicians. Your responsibilities include creating detailed work orders, maintaining communication throughout the repair process, and ensuring customer satisfaction. Build strong relationships and facilitate efficient workflow to enhance service delivery.
Key Responsibilities:
• Serve as the main point of contact for customers
• Build and maintain strong customer relations
• Create and manage work orders in the Dealer Management System
• Communicate updates and recommendations to customers
• Review completed work and address customer inquiries
Requirements:
• Excellent customer service and communication skills
• Process-oriented with strong organizational abilities
• Ability to thrive in a fast-paced e...
As the Service Advisor, you will serve as a vital liaison between our customers and technicians. Your responsibilities include creating detailed work orders, maintaining communication throughout the repair process, and ensuring customer satisfaction. Build strong relationships and facilitate efficient workflow to enhance service delivery.
Key Responsibilities:
• Serve as the main point of contact for customers
• Build and maintain strong customer relations
• Create and manage work orders in the Dealer Management System
• Communicate updates and recommendations to customers
• Review completed work and address customer inquiries
Requirements:
• Excellent customer service and communication skills
• Process-oriented with strong organizational abilities
• Ability to thrive in a fast-paced e...
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