Job Description

Abu Dhabi, UAE

Salary: AED 10,000 – 15,000 + Monthly Incentives

Our client is looking for an experienced Arabic-speaking Automotive Reception Manager / Customer Relationship Manager to join a leading automotive service centre group in Abu Dhabi, UAE .

If you have a strong background in automotive customer service operations, service reception, and team leadership within the UAE/GCC market, we would love to hear from you.

Responsibilities

  • Manage daily reception and customer service operations
  • Lead and supervise reception and service advisor teams
  • Coordinate service bookings and vehicle delivery processes
  • Handle customer concerns and maintain high CSI scores
  • Liaise with workshop, parts, and warranty departments
  • Maintain CRM/DMS records and operational reporting
  • Promote value-added services and customer retention initiatives

Skills

  • 4–6 years’ exp...

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