Job Description

We have an Excellent Opportunity for Male Candidates for Automobile Service Champion.
About Client:
Our Client is an Indian multinational ride-sharing company, It also operates in other business verticles including financial services and cloud kitchens.
Role: Automobile Service Champion
Roles and Responsibilities:-

1

Customer Handling

  • Receiving customer with smile and greet him with Politeness, courteousness and professionalism

  • Verify the service requests made by customers & Capture VOC of the customer and update in the system

  • Conversational skill for telephonic as well as face to face discussion

  • Customer communications about repair updates

    • 2

    Diagnosis

  • Analyse and Diagnose the Scooter to identify number and type of repairs applicable

  • Update the diagnosis report in the WMS ...

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