Job Description
Work Location: On-site role – Ahmedabad
Position: Customer Experience Associate – Automotive Support
We are hiring Customer Experience Associates to support users through chat-based and assisted support channels. The role focuses on addressing customer questions related to vehicles, basic automotive systems, pricing details, bookings, and delivery updates. Ideal candidates will have prior exposure to the automobile sector along with clear communication and strong customer interaction skills.
Candidate Requirements
Position: Customer Experience Associate – Automotive Support
We are hiring Customer Experience Associates to support users through chat-based and assisted support channels. The role focuses on addressing customer questions related to vehicles, basic automotive systems, pricing details, bookings, and delivery updates. Ideal candidates will have prior exposure to the automobile sector along with clear communication and strong customer interaction skills.
Candidate Requirements
- Minimum of 2 years of documented professional experience (any industry)
- Flexiblty to work in rotational shifts and rotational week offs (including night shift)
- Higher Secondary (HSC) qualification is mandatory
- Clear written and verbal communication abilities
- Basic understanding of automotive systems, parts, and functions
- Familiarity with vehicle variants, pricing structure...
Ready to Apply?
Take the next step in your AI career. Submit your application to Docdort today.
Submit Application