Job Description

Description

Summary:

The Automation Manager position is responsible for ensuring effective Operation support, rapid breakdown response, structured troubleshooting, and the coordination of root cause analysis for automation, control system, electrical, and data-related issues impacting manufacturing operations. The Automation Manager will provide leadership to the Operation Support Help Desk team, ensuring issues are prioritized, escalated, investigated, and resolved in a controlled and timely manner.

What You’ll Do for Us

  • Manage day-to-day automation support team performance, ensuring timely response, escalation, and resolution of shopfloor issues. 
  • Align daily workload with support staff, prioritizing breakdowns, repeat issues, corrective actions, and planned support activities. 
  • Attend operation meetings, root cause reviews, and breakdown reviews to ensure automation issues are understood, assigned, and tracked. 
  • Lea...

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