Job Description

Description and Requirements

Role Overview

This role focuses on leveraging operating system-level insights to identify root causes of IT issues and drive automation across service delivery.

You will work across Windows, macOS, and Linux environments to analyze system behavior, improve operational efficiency, and implement automated remediation workflows.

Key Responsibilities

  • Analyze system logs and OS-level events across Windows, macOS, and Linux environments to identify recurring issues and root causes
  • Identify opportunities for automation and implement remediation workflows to improve IT operations
  • Support continuous improvement through data analytics, observability, and predictive insights
  • Collaborate with Service Desk, Curatorship, and Engineering teams to operationalize automated solutions
  • Contribute to improving service stability, performance, and user experience

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    Job Details

    Location
    São Paulo, State of São Paulo, Brazil
    Job Type
    Full-time
    Category
    Computer Occupations
    Posted Date
    June 19, 2026
    Deadline
    July 29, 2026