Job Description

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.


We are seeking an experienced Automation Engineer who will collaborate with Network, Systems, and Solution Architecture leads to reimagine workflows and deploy automation solutions that drive measurable business outcomes — faster resolution, optimized headcount utilization, and enhanced service reliability.

Key Responsibilities

  • Analyze processes and identify high-impact automation opportunities.
  • Prioritize automation initiatives based on ROI and complexity.
  • Create automation roadmaps aligned ...

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