Job Description

Role Type: Hands-on technical expert in automation.

Experience:

  • 5+ years in Automation Engineering, preferably in MSP (Managed Service Provider), IT services, or consulting environments.
  • Strong background in IT operations and business process design.

Technical Skills:

  • Proficiency in automation tools like PIA (Process Intelligence Automation) and Microsoft Power Automate.
  • Strong scripting skills in Python, PowerShell, and possibly other languages.
  • Ability to design and implement end-to-end automation workflows for both operational (NOC/SOC) and business processes (billing, procurement, contract lifecycle).

Methodology:

  • Familiarity with Scrum/Agile practices; active participation in ceremonies.
  • Experience collaborating with stakeholders and SMEs to gather requirements and validate solutions.

Other Skills:

  • Strong documentation and adherence to security st...

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