Job Description

Establishedmorethan40yearsago,theUnitedAlSaqerGroup(UASG),whichincludesAbuDhabiMotors,DalmaMotors,AlSaqerHeavyEquipment,AlSaqerPropertyManagement,RoyalInternationalConstruction,andRoyalJoinery.

WearerecruitinganAutoline Support Analyst tojoinourexceptionalICTDepartment.Therolewillinvolvethedeliveryofawiderange of technicalsolutions,workingonmultipleprojectsinparallelandbeingresponsibleforthedeliveryoftechnicaltasksonthoseprojects.

Area of Responsibility System Support & Troubleshooting

  • Provide day-to-day functional and technical support for Autoline (Keyloop/CDK) Dealer Management System users across multiple business units.

  • Diagnose, analyze, and resolve application issues related to Sales, Service, Parts, CRM, and Accounting modules.

  • Log, track, and resolve incidents using the company’s helpdesk or escalation system .

  • Coordinate with software vendors for unr...

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