Job Description

about Quality Assurance-Audit

As a Director, Quality Assurance - Audit, you will have operational and financial responsibility for Quality Assurance-Audit processes through the strategic application of company and client resources. You will develop and implement quality frameworks, processes, strategy, and skills to deliver Quality Assurance-Audit services to both internal & external stakeholders to ensure success. As a consultative partnership leader you will seek and pursue opportunities to advance the scope of services offered.

You will be an owner of the Quality Assurance-Audit budget, forecast and P&L management for your assigned region and you will foster strategic alliances, business partnerships, and relationships with key clients.

The Director, Quality Assurance-Audit will support the Managers of BPO/RPO Processes as needed to monitor process compliance in a matrix based environment to ensure the client's quality requirements are met.

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