Job Description

Job Description

  • Oversee and support A/V operations across assigned hotels, resorts, convention centers, and event venues.
  • Establish and maintain regional operational standards, policies, and best practices.
  • Conduct regular site visits and operational audits to ensure service excellence and compliance
  • Ensure successful planning and execution of meetings, conferences, weddings, exhibitions, and corporate events.
  • Support property teams with complex technical requirements and event production needs.
  • Standardize event technology processes and workflows across the region.
  • Recruit, train, coach, and mentor property-based A/V Managers and technical teams.
  • Develop training programs focused on technical skills, customer service, safety, and operational excellence.
  • Build strong relationships with hotel leadership teams, event planners, corporate clients, and venue partners.
  • Oversee regional inventory manageme...

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