Audio Specialist

Responsibilities

• Create and execute role‑play–based evaluation scenarios simulating realistic customer service interactions in travel, finance, and telecommunications
• Contribute to the development of diverse and representative datasets for conversational audio agents
• Evaluate model performance across qualitative and quantitative metrics including task accuracy, naturalness, and audio quality
• Ensure evaluations reflect real customer expectations for clarity and conversational flow

Requirements

• English proficiency across reading, listening, writing, and speaking
• Strong verbal communication skills in a simulated customer support context
• Access to a high-quality microphone for clean audio input
• Basic computer programming literacy, including JSON structures and familiarity with functions and methods
• Ability to reason about structured data and simple logic
• Device capable of...