Job Description
Become a part of AtkinsRéalis as a Quality Assurance Specialist for the Community Mailbox Program, responsible for quality control and continuous improvement initiatives. Help uphold high standards across our service provider network.
This critical role, reporting to the National Quality Lead, focuses on implementing effective quality assurance methodologies and performance monitoring systems. You will integrate your engineering knowledge into all areas, ensuring compliance with KPIs and enhancing service delivery. The position involves significant oversight of service provider personnel to meet contractual quality standards.
Key Responsibilities:
• Ensure continuous improvement in quality practices across operations
• Monitor and report on compliance with performance targets
• Manage the Supplier Corrective Action Request process
• Conduct quality audits and contribute to national reviews
• Address underperformance through struct...
This critical role, reporting to the National Quality Lead, focuses on implementing effective quality assurance methodologies and performance monitoring systems. You will integrate your engineering knowledge into all areas, ensuring compliance with KPIs and enhancing service delivery. The position involves significant oversight of service provider personnel to meet contractual quality standards.
Key Responsibilities:
• Ensure continuous improvement in quality practices across operations
• Monitor and report on compliance with performance targets
• Manage the Supplier Corrective Action Request process
• Conduct quality audits and contribute to national reviews
• Address underperformance through struct...
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