Job Description
**Additional Information**
**Job Number** 26021021
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Saraya Aqaba Resort & Spa, Al-Hashemi Street, Aqaba, Jordan, Jordan, 77110
VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Saraya%20Aqaba%20Resort%20%26%20Spa%2C%20Al-Hashemi%20Street%2C%20Aqaba%2C%20Jordan%2C%20Jordan%2C%2077110)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely...
**Job Number** 26021021
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Saraya Aqaba Resort & Spa, Al-Hashemi Street, Aqaba, Jordan, Jordan, 77110
VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Saraya%20Aqaba%20Resort%20%26%20Spa%2C%20Al-Hashemi%20Street%2C%20Aqaba%2C%20Jordan%2C%20Jordan%2C%2077110)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely...
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