Asst. Manager - Program Management

General Responsibilities Review operational metrics regularly with the management team and provide detailed understanding of business performance for the site Build strong working partnership with the client by regular and structured engagements on a daily basis to establish operational cohesion & effective foundation for future growth Establish & Manage Relationships / Engagement with the Clients. Acquire and maintain an in-depth working knowledge of the clients service requirements Managing and leading a team of Program Managers, coaching and mentoring the team to ensure performance objectives are met and building leadership across the team Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completion Oversee the team to organize resources, sets goals and track performance on a day to day basis Identify and facilitate training needs based on organization Goal and Develop the functional expertise in the ...