Associate VP (Support Engineering)

Role:

Lead a team of The Enterprise Observability Engineer design, build and operate Enterprise Observability Platform to ensure monitoring and key observability aspect of applications are covered.

Responsibilities

• Drive the implementation and management of Enterprise Observability platform by enabling observability capabilities for IT operation.
• Plan, design, build and manage Enterprise Observability platform based on the latest innovation to cover services running multi-cloud environment.
• Collaborate and work with the various stakeholder to develop technical solutions, plans and configuration for the observability capability and develop run book automation with the objective to achieve self-healing capability.
• Perform integration and develop full interoperability capabilities with various operations management platform including change management, service management, privileged access management system, etc.
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