Associate Trainer

Swak BPO Corp. is one of the fastest-growing BPO companies in the Clark Freeport Zone. We are committed to delivering outstanding service to our clients through professionalism, energy, and enthusiasm. Our workplace fosters a culture of teamwork, stability, and dedication. As we continue to grow, we are looking for an Associate Trainer to join our dynamic team.

Job Responsibilities:

• Create and maintain training materials, job aids, and learning resources
  
• Maintain accurate training records and documentation
  
• Facilitate 7-day training classes and simulation-based training sessions
  
• Provide guidance and support to trainees by answering questions and addressing concerns
  
• Enforce the company's policies, procedures, and code of conduct
  
• Evaluate trainee performance and ensure readiness for deployment to the production floor
  
• Maintain a professional appearance, ...