Job Description

Overview

Under the direction of the Associate Director of Learning, Development and Support , the Associate Technical Writer- Content Developer supports the creation and maintenance of training and support materials for SIICA products. This role focuses on developing clear, engaging, and accurate content for sales, service, and marketing needs.

Responsibilities require assisting in the development of instructional and technical material in various formats, including word processing, desktop publishing, and mixed media. Other responsibilities include editing and proofreading documentation for product launches. Collaboration is an essential part of this role. Therefore, the candidate must be able to work with various stakeholders and departments, including subject matter experts, marketing, product planning, web, quality assurance, sales, service, and training.

Responsibilities

  • Develop and update instructional and techn...

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