Associate Solution Engineer

Company Overview

NWN Carousel is the leading Cloud Communications Service Provider (CCSP) focused on transforming the customer and workspace experience for commercial, enterprise, and public sector organizations. We deliver hybrid work experiences for millions of users across North America’s 7,000 leading organizations. Our integrated devices, communications apps, AI-enabled contact centers, networking, security, and analytics allow our customers to learn, discover, work, and connect from anywhere - all delivered as a cloud service that’s simple to use and manage. To learn more about our solutions please visit 

Responsibilities

The Associate Solution Engineer role is responsible for the support of client’s enterprise solutions. The Associate Solution Engineer will act as a technical support engineer for assigned clients and field initial support requests. In addition, the role will work escalations from customer’s a...