Associate Software Support Specialist

Do you possess a passion for people and a technological affinity? Are you looking for a challenging career with significant growth potential? Join the Tyler Technologies team! We are looking for tech‑savvy problem solvers to provide consultative support in an entry‑level software support role. In this position, you will provide basic‑level software support for Tyler clients with issues that are easily solved. The Associate Software Support Specialist is an entry‑level position, learning how to ensure the timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team‑coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product.

Responsibilities

• Provides inbound phone, web, or email software support to resolve client inquiries and ...