Associate Site Support Engineer

Associate Site Support Engineer page is loaded## Associate Site Support Engineerlocations: Pasig, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R **Responsibilities:**• Recreate user problems to resolve operating difficulties and recommend system modifications to reduce user problems. • Escalate more complex problems to appropriate level of management and provide information on problems that are severe in nature or that are exceeding target dates. • Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals and procedures. • Provide creative, effective solutions and recommend procedures and resources to enhance efficiency, productivity, and end user satisfaction. • Provide training to end-users when indicated. • Provide guidance to less experienced Service Desk staff in areas such as problem resolution, communication, etc. • Maintain a thorough working knowledge of the day-to-day operating...