Job Description

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
  • Act as the technical expert for the following solutions, focusing on end-to-end operational support and management:
  • Trend Micro – Full-cycle management of endpoint protection platforms, from deployment to advanced policy tuning and alert response.
  • SentinelOne – End-to-end EDR operations, including agent lifecycle management, threat hunting, and automated remediation.
  • CrowdStrike – Comprehensive support for the Falcon platform, ensuring full visibility, threat detection, and incident containment.
  • Operational Support: Provide expertise in handling solutions on a day-to-day operational basis or supporting customers.
  • Support the project cycle under guidance:
  • Data Gathering & Documentation – Assist in understanding customer environments and maintaining technical documentation.
  • Deployment & Testing – Partic...

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