Job Description

The Associate Salesforce Administrator position offers a unique opportunity to be part of our Global Operations Command Center (GOCC) team, where you will play a crucial role in maintaining and enhancing our Salesforce platform. This role is integral to our mission of providing seamless IT services by ensuring the reliability and efficiency of our Salesforce infrastructure. By joining our team, you will gain valuable experience in a dynamic, 24/7 operational environment, contributing to both personal and professional growth.

Position Responsibilities:

  • Provide day-to-day administration, troubleshooting, and maintenance for the Salesforce platform.
  • Create and maintain users, roles, profiles, security settings, custom objects, and fields.
  • Develop, document, and maintain operational processes and procedures related to Salesforce.
  • Assist Developers/Application teams covering 24/7 monitoring and basic troubleshooting.
  • Perform Site Switches/Org ...

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