Job Description

  • Review and update account information through online research and internal tools.
  • Responsible to ensuring accuracy of account contact details.
  • Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability
  • Update and manage Excel spreadsheets as needed to track.
  • Handle external and internal queries professionally and promptly to promote a client-oriented service approach
  • Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy
  • Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes

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