Job Description

What You’ll Do

  • Convert inbound leads from chat, phone, and email into successful sales through consultative, customer-focused conversations.

  • Assess customer needs, budgets, and design preferences to recommend the best pergola and accessory solutions.

  • Build strong product expertise across our full assortment, including lighting, screens, and smart control add-ons.

  • Proactively upsell and cross-sell premium upgrades to enhance customer experience and increase order value.

  • Maintain accurate CRM documentation, including customer information, follow-up steps, and sales activity.

What You’ll Bring

  • Entry-level experience in sales or customer-facing roles, preferably within high-ticket or consultative selling environments.

  • Strong verbal communication and active-listening skills that build trust and rapport quickly.

  • ...

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