Job Description

Job Summary

The Associate Relationship Manager (ARM) supports Relationship Managers in managing Private Banking clients by delivering timely sales, customer service, and administrative support aligned with bank policies and compliance standards. The ARM also acts as back-up RM when needed.

Responsibilities

Customer Engagement

  • Serve Private Banking clients by addressing their financial needs with accuracy and timeliness
  • Build strong customer relationships and loyalty through consistent, personalized service delivery
  • Follow up proactively with clients to ensure positive customer contact experiences
  • Support cross-selling and referral initiatives to contribute to sales growth
  • Make daily relationship calls to engage clients on personal milestones such as birthdays
  • Respond promptly to customer and branch queries to maintain service quality
  • Act as back-up Relations...

Ready to Apply?

Take the next step in your AI career. Submit your application to bdo unibank, inc. (singapore branch) today.

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