Associate Principal, CX Application Strategy

Associate Principal, CX Application Strategy

Join to apply for the Associate Principal, CX Application Strategy role at TELUS Digital .

Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

Location and Flexibility
This role will be in a Work From Near (Hybrid) capacity based out of our Vancouver, BC office.

The Opportunity
We are seeking an experienced Associate Principal to help drive digital/AI transformation initiatives within our global contact center operations. This role is pivotal in shaping and executing digital/AI recommendations and will work in close partnership with CX strategy and A...