Job Description

A leading telecommunications provider is seeking an experienced Associate Principal for CX Application Strategy. This hybrid role, based in Vancouver, BC, focuses on driving digital and AI transformation initiatives within their global contact center operations. The ideal candidate will possess a strong strategic mindset, deep understanding of tech stacks, and exceptional communication skills to counsel clients on digital CX initiatives. Comprehensive benefits and competitive salaries are offered, with an annual range of CAD 132,000 - 165,000.
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