Job Description

Job Description

What is the opportunity?
The Associate Operations Representative is responsible for processing routine data try and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.What will you do?
  • Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.
  • Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
  • Examines all documents for completeness and takes full responsibility for quality and accuracy of day to day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
  • Understands, accepts, and supports change as...
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