Associate-Operations Optimization

Processing & assessing of client data in various systems to verify and confirm on the correct information as per stipulated requirements. Users may need to manually process / rectify some exceptional cases. Assist other teams (volume surge/urgent task/etc.) on ad-hoc basis as and when required.

Ensure that timeline and objectives as agreed with superior for any other assignments / projects / workarounds that may be assigned are met or exceeded.

Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.

Attend & get certified (OJT) to be qualified to commence processing and subsequently perform quality checks for the team.

Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

A recognized tertiary Bachelor's Degree...