Job Description

About The Role

Grade Level (for internal use):

07

The Operations Analysts' Duties Include

  • Configure PEVals to meet the specific requirements of new clients, ensuring timely delivery of configured systems according to the onboarding schedule. Provide comprehensive training to clients on system usage.
  • Address user inquiries and provide timely updates on system releases. Conduct demonstrations for users and gather feedback on system functionality to relay to the development team for continuous improvement.
  • Review and Approve Tranches, update deliverables and financial data in PE Workbench
  • Test the PEVals and PE Workbench system against specified requirements to verify functionality. Identify and document issues or improvement opportunities by raising tickets, and perform retesting when patches are released.
  • Review and analyze the terms and conditions of client con...

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